Proactive Monitoring

Remote Support

Secure Your Network

We offer several services to help your business run more efficiently, with less down time and zero worry!

Hover over each service for a detailed explanation.

24x7 real time monitoring

While your business is running, and while it's not, we have eyes on your environment. 24 hours a day, 7 days a week, 365 days per year, we will know if a problem arises. In many cases, we can even fix them before you ever notice. Our experts all have several years in the field and know exactly what pitfalls to watch out for. Trust us to resolve these issues before they become your problems.

Drive space monitoring

Surprisingly, many of the most common problems on computers, particularly servers, can be avoided by keeping your hard drives uncluttered. You would be surprised at how many times we go into a server and find the drive has less than 5-10% free space remaining. We monitor your systems drive space, so you don't have to.

Service Monitoring

We will set up alerts that monitor specific programs and services. If you have an internal mail server, and it goes down, we'll know instantly. Before you even have a chance to pick up a phone, one of our team members will be working on a resolution. And we can monitor virtually any application, even if it's not common in the industry. You tell us what you want watched, and we'll make sure it is. And if you're just not sure, we'll help you figure it out.

Patch management

You may not believe it, but there are literally thousands of patches, updates and security fixes available for your computers and servers. Microsoft alone releases new ones just about EVERY SINGLE WEEK. But which ones do you need? Which updates or security patches apply to which systems? Are your computers up-to-date? The answer is, probably not. Let us worry about it so you can concentrate on growing your business.

Overall system health

You know when your computers and servers are not functioning at all. And you probably can even tell when they are running slower than they used to. But what exactly is the cause? Do you need to spend thousands on new equipment and licensing? We do a full analysis of each and every piece of equipment we monitor... from the owner's laptop to the PC in the warehouse. If there is a problem lurking that can be resolved remotely, consider it done. The end results will be systems that run faster and more reliably. And we'll probably get an extra couple of years out of them too.

Logging and Reporting

We don't just monitor your systems, we keep historical data too. So if we start to see an issue that appears to be swelling, we can go back and compare the data to previous months. And we can generate reports to send to you if you're interested as well. Our goal is, and has always been, to make the technology tansparent to you. It's expensive to own... it should work when you need it to.

Virus and Spyware Scanning

Viruses, Spyware and Malware cause some of the greatest problems seen in just about any company; large or small. And as time progresses, so do the online threats. Chances are, you already have some type of protection-based software on your PCs. Chances are also good that some of those are expired. Others are about to. And others are active, but not up-to-date, so they are looking for only a portion of the threats out there today. Plus, in most cases, they are all "separate subscriptions" on each PC. Our solutions are lower cost than just about any packages available... and we centralize the management and updates on your server. No more having to have your employees click "Live Update" - all systems will be 100% up-to-date, all the time; for less money than you're spending now.

Backup Solutions

Backups are a sore nerve with us. The vast majority of companies either don't have them, or they think they do, but they are NEVER TESTED. And those companies that do back up regularly, only back up some of their data. With the cost of storage dropping virtually every day, there is NO REASON to not have a reliable backup solution. PLEASE talk to us about safeguarding your data. It would mean the world to us.

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